Customer.io

AI-powered customer engagement platform for personalized messaging.

customer.io

Meet Customer.io

Customer.io is an AI-powered customer engagement platform that helps teams turn first-party data into meaningful, personalized messages at scale. It allows teams to create, manage, and send communications across email, SMS, push, in-app, and webhooks. The platform makes it easy to build customer journeys that engage, convert, and grow with their customers.

Key features

• Customer Journey Builder: Create complex, multi-channel automation workflows.
• Personalized Messaging: Deliver messages based on user behavior and attributes.
• Multi-Channel Support: Send campaigns via email, SMS, push, in-app, and webhooks.
• Data-Driven: Uses first-party data to trigger and personalize communications.
• Scalable: Designed for teams that need to send sophisticated, high-volume campaigns.

What it's used for

Onboarding new users with personalized email sequences. Re-engaging inactive customers. Sending targeted promotional messages based on user behavior.

Pricing

Paid Pricing is typically based on the number of contacts and messages sent. Contact Customer.io for specific plan information.

Platforms

• Web
• API

Who is it for?

Product and marketing teams looking for a powerful, data-driven platform to create sophisticated, multi-channel customer engagement campaigns.

Try it today

customer.io