Freshservice

Modern, cloud-based IT service desk for IT and other business.

freshservice.com

Meet Freshservice

Freshservice is a refreshingly easy-to-use, simple-to-configure IT service desk solution in the cloud. It helps modernize IT and other business functions by streamlining service management, automating workflows, and improving employee support. The platform is designed to be intuitive and powerful for any organization.

Key features

• ITSM: Incident, problem, and change management for IT teams.
• Service Catalog: Self-service portal for employees to request services.
• Automation: Automate workflows and ticket assignments.
• Asset Management: Track and manage IT assets.
• Analytics: Reporting and dashboards for service performance.

What it's used for

Managing employee IT support tickets and service requests. Streamlining change and release management. Automating routine IT tasks and approvals.

Pricing

Paid Pricing details are not specified publicly. Contact Freshservice for specific plan information.

Platforms

• Web
• iOS
• Android

Who is it for?

IT teams and organizations looking for a modern, cloud-based service desk solution to improve employee support and efficiency.

Try it today

freshservice.com