Tidio

AI-powered customer service platform with chatbots and live chat.

tidio.com

Meet Tidio

Tidio is an AI-powered customer service platform that combines an AI agent (Lyro AI Agent), live chat, ticketing, and automations into one tool. Trusted by over 300,000 businesses, Tidio helps automate routine support interactions and provide instant responses. Its AI agent can resolve issues autonomously, freeing up the support team for complex inquiries.

Key features

• Lyro AI Agent: Autonomous AI agent that resolves customer inquiries.
• Live Chat: Real-time chat with visitors and customers.
• Ticketing System: Manage support tickets in a shared inbox.
• Automations: Build automated workflows for chatbots.
• Ecommerce Focus: Integrates with ecommerce platforms for order lookups.

What it's used for

Automating customer support with an AI agent. Providing instant live chat support. Managing support tickets and automating workflows.

Pricing

Freemium Offers a free plan for basic live chat. Paid plans include the AI agent and advanced automation, with pricing based on features and contact count.

Platforms

• Web

Who is it for?

Ecommerce, SaaS, and marketing businesses looking to improve customer service efficiency with AI.

Try it today

tidio.com