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Aircall details
Everything you need to know about Aircall
What is Aircall?
Aircall is an intelligent cloud phone system designed for modern, growing businesses. It unifies phone calls, SMS, and WhatsApp conversations, providing context and real-time intelligence to support teams. Aircall automates workflows, lets AI handle routine interactions, and offers in-the-moment coaching. Its AI Messaging Agents autonomously handle inbound SMS and WhatsApp, qualifying leads and taking action like booking meetings or looking up orders, with smooth handoffs to human agents when needed.
What are the key features of Aircall?
- AI Messaging Agents: Autonomously manage inbound SMS and WhatsApp messages 24/7, take actions like booking meetings, and escalate complex issues to humans with full context.
- Cloud-Based Call Center: Manage all calls, texts, and chats from a single, integrated workspace.
- Integrations: Direct integrations with 100+ tools like HubSpot, Zendesk, and Salesforce for a seamless workflow.
- Conversation Intelligence: AI-powered analytics to provide in-the-moment coaching and identify trends.
- Predictable Pricing: Transparent and predictable pricing based on usage, with the first 100 AI Messaging Agent conversations free.
What is Aircall used for?
Managing high-volume inbound customer calls and messages. Automating responses to common SMS and WhatsApp inquiries. Integrating phone and messaging data directly into your CRM.
Platforms supported by Aircall
Web
iOS
Android
API
Tags
Cloud Phone System
Conversational AI
Support Automation
Aircall pricing
Offers flexible pricing based on users and features. AI Messaging Agents are priced per conversation, starting at $0.35 per conversation, dropping to as low as $0.15 per conversation at higher volumes. The first 100 conversations are free.
Who is Aircall for?
Growing customer support and sales teams that need a scalable, intelligent phone system integrated with their tech stack.
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