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CallRail details
Everything you need to know about CallRail
What is CallRail?
CallRail is an AI-powered lead engagement platform that helps over 220,000 businesses attract and convert more customers. The platform provides call tracking and attribution, showing which marketing campaigns generate calls, texts, chats, and form submissions. It offers conversation intelligence through AI-powered call transcripts, summaries, and sentiment analysis to uncover insights and coach teams. CallRail also provides an AI phone agent, Voice Assist, to answer calls 24/7, capture opportunities, and qualify leads.
What are the key features of CallRail?
- Call Tracking & Attribution: Track calls, texts, and form submissions back to specific marketing campaigns, keywords, and channels.
- Conversation Intelligence: AI-powered call transcripts, summaries, and sentiment analysis to review call quality and lead conversion.
- Voice Assist: AI-powered answering service that picks up inbound calls, asks qualifying questions, and captures lead information 24/7.
- Form Tracking: Capture and alert on every form submission on your website.
- Integrations: Connects with Google Ads, Google Analytics, Salesforce, and other marketing and CRM tools.
What is CallRail used for?
Attributing phone calls and leads to specific marketing campaigns to prove ROI. Analyzing customer conversations to improve sales and support teams. Capturing leads 24/7 with an AI phone agent to avoid missed calls.
Platforms supported by CallRail
Web
iOS
Android
Tags
Call Tracking
Conversation Intelligence
Lead Generation
CallRail pricing
Offers several plans based on feature packages and usage (minutes/messages), starting with 'Call Tracking Intelligence'. An 'Elite' plan and 'Premium Conversation Intelligence' plan are available for advanced features. Voice Assist is a paid add-on starting at $95/month. Contact sales for custom enterprise pricing.
Who is CallRail for?
Marketing agencies, SMBs, and enterprises that rely heavily on phone calls for lead generation and want to measure the effectiveness of their marketing spend.
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