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Ruby
ruby.com24/7 virtual receptionist and live chat for small businesses.
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Everything you need to know about Ruby
What is Ruby?
Ruby helps small businesses save time, build loyalty, and create meaningful connections with callers and website visitors through 24/7/365 virtual receptionist and live chat solutions. Ruby's trained, friendly receptionists provide personalized communication, lead capture, appointment scheduling, and payment collection across phone and web chat. All plans include the same comprehensive feature set, with pricing based on receptionist minutes or chat volume.
What are the key features of Ruby?
- 24/7 live phone answering (after-hours, weekends, holidays)
- Live website chat coverage
- Bilingual (Spanish/English) call handling
- AI-powered transcripts and sentiment analysis
- Appointment scheduling and payment collection
- Lead qualification and intake
- Voicemail transcription and notifications
- Local or toll-free number hosting
- HIPAA-compliant services available
- 5000+ integrations
What is Ruby used for?
Virtual receptionist services, website live chat, lead capture, appointment scheduling, customer support, after-hours call handling
Platforms supported by Ruby
Web
iOS
Android
Tags
virtual-receptionist
live-chat
customer-service
small-business
call-answering
Ruby pricing
Virtual receptionist plans start at $250/month for 50 minutes, scaling to $1,725/month for 500 minutes. Chat plans start at $143/month for 10 chats, scaling to $520/month for 50 chats. Adding chat to a receptionist plan saves 20%. AI enhancements included at no extra cost.
Who is Ruby for?
Small businesses, solo practitioners, professional services firms, startups, growing organizations
Ruby ratings breakdown
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